Animal Dental Care Case Study

Overview

The organization is a certified veterinary dental specialist providing professional dental and oral care to animals great and small in Ontario, Canada.
Client wanted to development a handheld application which could provide unique interface for the different roles like the System Administrator, hospital administrator, Veterinary Technician, Referring Veterinarian, Owner and Patient (assigned information by users which have access to the Patient).
Ampere studied these requirements and formulated a complete roadmap detailing out the development considerations and methodology for building the solution. The solution was successfully deployed to the in premises high performance computing platform.

Challenges

Before Animal Dental Care App was built, maintaining information about Animal and Clients was a very manual and time consuming task, which involved managing hundreds of spreadsheets. It was nearly impossible to report and analyze the data at the cluster level or company level. The goal was to streamline the sponsorship management process on a standard platform, which would allow for a single point of data entry and distribution, along with enhanced usability and reporting functionality.

To integrate the system in a seamless way so that the featured reports are available real-time.
To ensure security of sensitive & confidential data.
Provide a system which is highly configurable & scalable in order to cater to the disparate needs of a heterogeneous customer base.
To ensure portability of existing critical components & modules.

Solution

Reduction of manual processes, Enables electronic storage and remove redundancy, Optimizes staff output by allow time savings of duties, Access level helps users of different roles to access their views and manage easily. Some of the major activities done to provide the required solution included –

Design of a detailed strategy to analyze various solution aspects like Application compatibility, external/internal dependencies, database compatibility, application logs analysis, compliance requirements, operational cost, data security etc.
Application UI was analyzed and engineered to meet the senior management.
Integration with Diagnostic services to capture application diagnostic data in a transparent manner.
Securing the data on premise SQL server and devices with SQL Lite.
Perform the requisite data migration from the bank’s contact center site to the on premises storage service entities.
Custom reports to different levels in the organization
Role based restriction to the various users.

Results

Accurate fulfillment of Patient data lessens loss of revenue due to oversight or discrepancies, Improved cross department communication aids proper communication between the Hospital, Doctors and Owners, Just in time Data with up-to-the-minute availability of all information across the devices.

Patient information available on the finger tips
Referring Veterinary doctor/technician could access the information.
Ease of sharing information among the various roles.
Easily operate in handled devices like tablets and mobiles.
Help your employees improve and succeed.

Technologies